What is the Institute of Inspection, Cleaning and Restoration Certification (IICRC)?
We think of the IICRC as the “Gold Standard” for our restoration and cleaning services industry. The IICRC is a non-profit certification organization that has served as our ‘Industry Guardian’ for more than 30 years. The IICRC helps ensure that consumers have access to trusted and trained restoration and cleaning professionals by establishing and monitoring certification programs and standards for this industry. To qualify for IICRC-Certified Firm status, businesses must, among other requirements, demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and certification training for all technicians.
How does IICRC certification benefit you (the consumer)?
Consumers have assurance that when they hire IICRC-Certified firms, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The IICRC maintains a registry of certified firms at www.certifiedcleaners.org or via toll-free telephone (1-800-835-4624), as a service to registrants and consumers.